Legal

Privacy policy

This policy explains what personal information Mondial Jets collects when you request a quote or contact us, how that information is used and shared to arrange a flight, how long it is kept, and how you can access, correct or delete it.

Collection of personal information

We may collect the following types of personal information from you:

  • Contact information, such as your name, email address, telephone number and postal address
  • Payment information, such as your card number and expiry date
  • Travel information you provide yourself in order for us to handle a request, such as route, dates, party size and passenger details required by an operator or by customs
  • Other information you may provide, such as your preferences and interests

Use of personal information

We use the personal information we collect from you for the following purposes:

  • To process and fulfil your requests, quotes and bookings
  • To communicate with you about your request, your booking and your account
  • To send you updates about our services where you have asked to receive them
  • To personalise your experience and improve the content and functionality of our website

Sharing of personal information

We may share your personal information with the following third parties:

  • Aircraft operators and handling agents, to arrange and carry out the flight
  • Payment processors, to process your payment
  • Authorities where we are legally required to do so, such as customs and immigration

When a booking is confirmed we share the personal information that is necessary to complete it. This is unavoidable given the way the industry operates and the identification requirements that apply to air travel, and it is limited to what the operator or authority actually needs.

We take reasonable measures to protect the personal information we collect from unauthorised access, use or disclosure. No transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and tracking technologies

This website does not use advertising or analytics cookies. It loads no third-party scripts and no external trackers, and it sets no cookies of its own. Your browser may store nothing beyond what is needed to display the page.

Your rights and choices

You have the following rights in respect of your personal information:

  • The right to access and request a copy of your personal information
  • The right to request correction or deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to request that we restrict the processing of your personal information
  • The right to request transfer of your personal information to another party

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with your national data protection authority.

Contact

If you have any questions about this privacy policy, contact us via the contact page, by email at management@mondialjets.nl, or by phone and WhatsApp on +31 6 40 53 72 92.

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Last updated by the Mondial Jets team.